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Shipping & Receiving vs. Logistics: Must Haves for Alignment & Success

Shipping and receiving, and logistics may seem like similar terms, but they refer to different parts of the supply chain process. Businesses need to understand the distinctions between these two terms to achieve alignment and success in their operations.

Shipping and receiving refers to the process of moving goods from one location to another. This includes the transportation of goods, as well as the handling and processing of those goods at the point of origin and destination. Shipping and receiving is typically a standalone department within a company, and its main responsibilities include coordinating and tracking shipments, receiving incoming goods, and ensuring that the right products are delivered to the right place at the right time.

Logistics, on the other hand, is the planning and execution of the movement and storage of goods, services, and information from the point of origin to the point of consumption. Logistics involves the coordination of all aspects of the supply chain, including sourcing, production, distribution, and delivery. It also involves managing inventory levels and making sure that goods are available when and where they are needed.

To achieve alignment and success in shipping and receiving and logistics, there are a few must-haves that businesses should consider.


Having visibility into the supply chain is essential for both shipping and receiving and logistics. This includes having real-time tracking and updates on shipments, as well as accurate and up-to-date inventory levels. Visibility allows businesses to anticipate and prepare for any potential delays or issues and ensures that goods are delivered on time and to the right place.


Good communication is crucial for coordinating the various activities involved in shipping and receiving and logistics. This includes communicating with suppliers, carriers, and customers to ensure that everyone is on the same page and that any potential issues are addressed on time.


Efficiency is key to reducing costs and increasing profitability in the supply chain. This includes streamlining processes, optimizing routes and delivery schedules, and using technology to automate tasks and improve accuracy.


The ability to adapt to changing customer needs and market conditions is important for the success of any business. This includes being able to quickly respond to disruptions or changes in demand, and being able to pivot and adjust operations as needed.

In conclusion, shipping & receiving and logistics may seem similar, but they are two distinct parts of the supply chain process. To achieve alignment and success, businesses must have visibility, communication, efficiency, and adaptability in their operations. By prioritizing these must-haves, businesses can ensure that their shipping & receiving, and logistics processes are running smoothly and effectively.

Watch the recorded webinar, “How 4th Largest Brewer Solved Inbound Load Scheduling and Receiving Delays” to learn how Mark Anthony utilized process changes and innovative technology to ensure material availability, balance loads, minimize driver wait time, provide real-time confirmation to planners, and effectively manage and reduce detention charges.